These controversies concerning the relationships among the citizenship pressure, OCBs and CCBs could be due to ways that OCBs are measured. Inside the literature, OCBs have normally been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are unable to detect the behavioural motivations underlying OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4